Frequently Asked Questions

Find answers to common questions about FontPro

What is Font Pro?

FontPro is a Shopify app that allows you to easily add and manage custom fonts on your store. You can use Google Fonts, Adobe Fonts, or upload your own custom fonts without any coding knowledge.

Do I need coding knowledge to use FontPro?

No! FontPro is designed to be user-friendly and requires no coding knowledge. Our AI-powered element picker helps you select and style elements visually.

What types of fonts can I use with FontPro?

FontPro supports Google Fonts, Adobe Fonts, and custom font uploads. The Free plan includes unlimited Google and Adobe fonts, while paid plans allow you to upload your own custom fonts.

Is Font Pro GDPR compliant?

Yes! Our Pro plan includes GDPR compliance for Google Fonts, ensuring your store meets EU privacy requirements. We serve Google Fonts through the CDN in a privacy-compliant way.

How does the AI element picker work?

Our AI element picker allows you to type the description of the element you want to apply the font to and automatically identifies the correct CSS selector. This makes it easy to apply fonts to specific elements without understanding CSS.

Will custom fonts slow down my store?

Font Pro is optimized for performance. We use CDN delivery, font subsetting, and other optimization techniques. The Pro plan includes Google Fonts acceleration for even better performance.

What happens if I exceed my plan limits?

You'll be notified when approaching your plan limits. The Free plan includes 25 AI picker uses, Basic plan includes 250 uses, and Pro plan includes unlimited uses. For custom fonts, Basic plan allows 2 uploads while Pro offers unlimited uploads.

Do you offer a free trial?

Yes! Both our Basic and Pro plans come with a 14-day free trial. You can test all features risk-free before committing to a paid plan.

What support options are available?

Free plan users get email support. Basic plan users get email and live support. Pro plan users receive priority live support for fastest response times.

Is Font Pro compatible with my theme?

Yes! Font Pro works with all modern Shopify themes. Our app integrates directly with Shopify's admin and can apply fonts to any theme element.